Last Updated: 01/01/2025
At Kodezen LTD, we value our customers and want you to feel confident in your purchase. That’s why we offer a no-questions-asked, 14-day refund policy for all our premium WordPress plugins.
1. Eligibility for a Refund
. You can request a refund within 14 days of your purchase.
. All our premium products are eligible for refunds.
. We even provide refunds for “change of mind” purchases — no questions asked.
2. Non-Refundable Situations
Currently, there are no restrictions or exclusions on refund eligibility.
3. How to Request a Refund
To request a refund, please follow these steps:
1. Visit our support page: https://kodezen.com/support/
2. Create a support ticket and include:
. Your order ID
. Payment receipt
. Reason for the refund
3. Our team will review your request and confirm your refund.
4. Refund Method & Timeline
. Refunds will be issued via your original payment method.
. Please allow up to 7 working days for the refund to process.
5. Additional Information
. We only offer full refunds — partial refunds are not available.
. We do not provide product exchanges.
If you have any questions about this policy, please reach out to our support team: 🔗 https://kodezen.com/support/