ZenCommunity Pro

Description

ZenCommunity Pro is the premium version of ZenCommunity — a WordPress plugin that turns any WordPress website into a fully interactive community hub. It combines real-time community building, support ticketing, and live chat into a single, self-hosted plugin, eliminating the need for multiple third-party tools.

ZenCommunity Pro is a downloadable WordPress plugin. After purchase, the customer receives a license key and plugin download file. The plugin is installed on the customer’s own WordPress website and activated using the license key.

Key capabilities include:

• Facebook-style community groups with real-time posts, media, mentions, comments, and reactions

• Real-time group chat and private one-to-one direct messaging

• Live chat widget for visitor support with multiple concurrent sessions

• Built-in support ticketing system — convert community posts into tracked tickets

• Support ticket assignment, status tracking (open/pending/resolved), and internal notes

• Email notifications for ticket updates and community activity

• Unlimited groups, members, admins, and moderators

• Role-based access controls and privacy settings

• Hashtags, polls, surveys, leaderboards, and bookmarks

• Native integration with Academy LMS and other Kodezen ecosystem plugins

ZenCommunity Pro is developed and maintained by Kodezen Limited, a registered software company based in Wilmington, Delaware, United States.

2. License Tiers & Pricing

ZenCommunity Pro is available under two billing models: Yearly (annual subscription) and Lifetime (one-time purchase). Both models include the same features — the only difference is the number of WordPress site activations permitted and the support/update duration.

Yearly Plans

Annual plans renew each year. All updates and support are included for the duration of the active subscription.

Lifetime Plans

Lifetime plans are a one-time purchase. Updates and priority support are included for life with no renewal required.

Whether you choose Yearly or Lifetime, you enjoy the same features — the only difference is the number of site licenses included.

3. Contact & Support Information

Kodezen provides dedicated support for all ZenCommunity Pro customers throughout the active license period.

Support Portal (Submit a Ticket):

https://kodezen.com/support/

Contact Form:

https://kodezen.com/contact-us/

Email:

[email protected]

Documentation:

https://zencommunity.pro/docs/

Support response time: within 24 hours on business days. Support is available in English.

4. Quick Links

All legal and policy documents are publicly accessible from the store footer and listed below for reference:

1. Privacy Policy: https://store.kodezen.com/privacy-policy/
2. Refund Policy: https://store.kodezen.com/refund-policy/
3. Terms and Conditions: https://store.kodezen.com/terms-and-condition/
4. Support Portal: https://kodezen.com/support/
5. Contact Us: https://kodezen.com/contact-us/
6. ZenAppBuilder Product Website: https://zencommunity.pro/
7. Store: https://store.kodezen.com/