TruePlayer Pro is the premium version of TruePlayer — an advanced video and audio player plugin for WordPress that goes beyond ordinary playback. TruePlayer Free delivers a complete, fully customizable player experience; TruePlayer Pro adds watch tracking, learning verification, access control, analytics, automation, and deep Academy LMS integration on top of it.

TruePlayer’s core positioning: “The player is free. The intelligence is Pro.” Every site gets a full-featured player for free — Pro is what turns that player into a tool for tracking, protecting, analyzing, and verifying video-based learning.

TruePlayer Pro is a downloadable WordPress plugin. After purchase, the customer receives a license key and the plugin download file. The plugin is installed on the customer’s own WordPress website and activated using the license key.

Key capabilities include:

•    AI-ready video & audio playback with 89+ total features across Free and Pro

•    Deep Academy LMS integration — enrolled-learner access, course & lesson mapping, and automatic completion sync

•    Server-authoritative watch tracking with anti-skip, anti-cheat, and must-watch protection

•    Checkpoint and final quizzes with server-side grading and completion attestation

•    Printable certificates, completion records, and a public verification page

•    Advanced streaming sources: Bunny.net Stream/Storage, Mux, raw HLS, and signed, expiring stream URLs

•    Full analytics dashboard: retention curves, replay heatmaps, drop-off points, device breakdown, and engagement scoring

•    Interactive video layers — hotspots, timed banners, forms, and login/CRM-based conditional display

•    Video protection — signed URLs, dynamic viewer-identity watermarking, and drip content release

•    Native integrations with Kodezen’s Academy LMS and GemCRM, plus Mailchimp and signed webhooks

TruePlayer Pro is developed and maintained by Kodezen Limited, a registered software company based in Wilmington, Delaware, United States.

2. License Tiers & Pricing

TruePlayer Pro is available under one billing model: Lifetime (one-time purchase). These models include the same features — the only difference is the number of WordPress site activations permitted.

Lifetime Plans — one-time purchase, updates and support included for life, no renewal required.

3. Contact & Support Information

Kodezen provides dedicated support for all TruePlayer Pro customers throughout the active license period.

Support Portal (Submit a Ticket): https://kodezen.com/support/

Contact Form: https://kodezen.com/contact-us/

Email: [email protected] 

Documentation: https://true-player.net/docs/ 

Support response time: within 24 hours on business days. Support is available in English.

Note: confirm the Documentation and product website URLs below before publishing — they follow Kodezen’s naming pattern but should be verified against the live site.

4. Quick Links

All legal and policy documents are publicly accessible from the store footer and listed below for reference:

•    Privacy Policy: https://store.kodezen.com/privacy-policy/ 

•    Refund Policy: https://store.kodezen.com/refund-policy/ 

•    Terms and Conditions: https://store.kodezen.com/terms-and-condition/ 

•    Support Portal: https://kodezen.com/support/ 

•    Contact Us: https://kodezen.com/contact-us/ 

•    TruePlayer Product Website: https://true-player.net/ 

•    Store: https://store.kodezen.com/